Libix Terms and Conditions

All users, subscribers, and institutional clients of Libix Technologies Private Limited ("Libix") are hereby advised and reminded that the FAQs, Terms and Conditions of Usage, Privacy Policy, Refund Policy, Free Trial Policy, Disclaimer, and any other supplemental, referenced, or mutually executed legal agreements, policies, or documents (collectively referred to as the "Governing Documents") are to be read, construed, interpreted, and applied together as a single, integrated, and cohesive set of binding agreements.

Your continued use, access, or engagement with any part of www.libix.in or Libix (Library OS), its related services, or any other products, features, or functionalities provided by Libix constitutes your explicit acknowledgment, acceptance, and agreement to be bound by all of the Governing Documents collectively and simultaneously.

Each of these documents is intended to complement, reinforce, and support the others. No single document shall operate independently or in isolation to determine your rights, obligations, responsibilities, or liabilities. Institutional clients, administrators, educators, and individual users are therefore strongly encouraged and required to carefully review, fully understand, and acknowledge the entirety of all Governing Documents before accessing, using, or otherwise interacting with the Libix or any affiliated services.

For the purposes of legal enforceability and practical interpretation, the online version of each Governing Document, as published on www.libix.in, shall prevail over any physically signed, executed, or mutually agreed-upon copies of the same or related documents. The online versions shall constitute the authoritative and controlling version, and any omissions, inconsistencies, or discrepancies in signed or agreed documents shall be resolved in favor of the latest online version. This ensures that Libix and its clients are governed by the most current and authoritative terms at all times.

By proceeding to access or use Libix in any form, you irrevocably accept and consent to all of the above provisions.

Users are responsible for maintaining the confidentiality of account credentials and for all activities under their account. Users must not:

• Engage in unauthorized access or system tampering
• Share account credentials with unauthorized parties
• Use the Service for illegal purposes
• Attempt to reverse-engineer or copy proprietary software
• Interfere with Service operations or security

Subscription plans are available on monthly, quarterly, or annual bases. Billing is automatic, and users authorize recurring charges to their designated payment method. Invoices are issued at the start of each billing cycle.

Users may cancel subscriptions with 30 days' notice in writing. Refunds are governed by our Refund Policy.

The Service is provided on an "AS IS" basis without any express or implied warranties. Libix does not warrant that:

• The Service will be uninterrupted or error-free
• Results obtained from the Service will be accurate or reliable
• The Service is fit for any particular purpose other than as expressly stated

All intellectual property rights in the Libix Service, including trademarks, software, designs, and documentation, are the exclusive property of Libix Technologies Private Limited. Users may not use Libix branding or content without prior written consent.

You retain ownership of data entered into the system. Libix only uses such data as necessary to operate the Service.

We guarantee 99.9% uptime except during maintenance or unforeseen outages. Libix reserves the right to modify or discontinue any feature, with reasonable notice to users. Service credits may be provided for verified extended downtime.

To the fullest extent permitted by law:

• Libix shall not be liable for indirect, incidental, or consequential damages
• Users are responsible for maintaining local data backups
• Libix's total liability shall not exceed the fees paid in the preceding 12 months

Indemnification: You agree to indemnify and hold harmless Libix, its employees, and affiliates against any claims arising from your breach of these Terms or misuse of the Service.

Either party may terminate the agreement with notice. Upon termination:

• Access will cease at the end of the billing period
• Data may be exported within 30 days
• Data will be retained for 90 days post-termination and then permanently deleted

These Terms are governed by the laws of India, and disputes shall fall under the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.

Unresolved disputes shall be settled via arbitration under the Arbitration and Conciliation Act, 2015.

This clause and any dispute arising out of or in connection with acts of damage, misuse, or interference against Libix Technologies shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law principles.

The parties expressly agree that the courts of Varanasi, Uttar Pradesh, India (or such other jurisdiction as specified by Libix Technologies from time to time) shall have exclusive jurisdiction to adjudicate any dispute, claim, or proceeding arising under or in relation to this clause or the Terms of Service generally.

In addition to pursuing its own remedies, Libix Technologies reserves the right to cooperate fully with law enforcement agencies, regulators, or third-party investigators where damage to its systems, intellectual property, or operations is suspected or detected.

This may include sharing of access logs, metadata, IP addresses, transaction histories, and other technical or account-related information in accordance with applicable law. The Company may also notify affected institutions, partners, or users of such incidents to prevent further harm.

Pending investigation or legal proceedings, the Company may, at its sole discretion:

• suspend or restrict access to the Services, accounts, or connected systems of the suspected party
• disable certain functionalities to prevent further misuse or damage
• preserve relevant logs, backups, and audit data for evidentiary purposes
• implement technical countermeasures, including blocking access, IP bans, or revocation of API credentials

Such measures may be taken without prior notice if, in the reasonable opinion of Libix Technologies, delay would cause irreparable harm or compromise system integrity. Where feasible and not prejudicial to ongoing investigations, Libix Technologies may notify the user or client of the alleged violation and provide an opportunity to respond or rectify the matter within a reasonable period.

Failure to provide satisfactory explanation or remediation within the specified period may result in permanent suspension, legal proceedings, and other remedial actions as described herein.

Nothing in this clause shall be construed as imposing liability upon Libix Technologies Private Limited for any damage, loss, or harm arising from acts or omissions of users, clients, or third parties. The Company's liability, if any, shall at all times be limited to the extent expressly stated in its primary Terms of Service and Subscription Agreement, and shall in no case extend to indirect, consequential, or punitive damages claimed by users.

15.11.1 Right to Seek Legal Remedies

In the event that any user, client, institution, representative, or any other individual or entity — including but not limited to libraries, colleges, teachers, members, administrative staff, or their authorized personnel — causes, directly or indirectly, any loss, damage, impairment, disruption, or adverse impact to the Services, platforms, systems, software, infrastructure, databases, intellectual property, brand reputation, goodwill, or other tangible or intangible assets of Libix Technologies Private Limited (hereinafter "Libix"), whether by negligence, intentional act, omission, breach of these Terms, violation of applicable law, or through any misuse or unauthorized access, Libix expressly reserves the right to initiate appropriate legal proceedings before any competent court or tribunal having jurisdiction in India.

Such proceedings may include, but are not limited to:

• Civil action for damages, injunctions, or declaratory relief under the Civil Procedure Code, 1908, and relevant laws of contract and tort
• Criminal prosecution for offences such as unauthorized access, tampering, data theft, or damage under the Information Technology Act, 2000, and the Indian Penal Code, 1860
• Intellectual property enforcement under the Copyright Act, 1957, and Trade Marks Act, 1999, for infringement, misuse, or dilution of Libix's proprietary assets
• Recovery of compensation, costs, and attorney's fees for any loss or expense incurred by Libix in mitigating or remedying such actions

15.11.2 Indemnification by Users and Clients

Each user, institution, or client, by accessing or using the Service, hereby agrees to indemnify, defend, and hold harmless Libix Technologies Private Limited, including its directors, founders, officers, employees, affiliates, licensors, service partners, and representatives, from and against any and all claims, suits, actions, proceedings, demands, losses, damages, penalties, liabilities, costs, or expenses (including reasonable attorney's fees and court costs) arising from or relating to:

• Your violation of these Terms or any applicable law or regulation
• Your misuse or unauthorized use of the Service
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
• Any data, content, or information submitted by you or accessed through your account
• Your breach of any representation, warranty, or covenant herein

16.1 Privacy and Data Protection Compliance

Users, including libraries, colleges, administrators, members, and members, acknowledge and agree that all personal and institutional data submitted, stored, processed, or transmitted through the Services ("User Data") is solely the responsibility of the user or client institution.

Libix Technologies acts as a data processor to provide the Services and shall implement reasonable technical and organizational security measures to protect User Data against unauthorized access, loss, or damage. However, Libix cannot guarantee absolute security and is not liable for data breaches caused by factors beyond its reasonable control.